The e-commerce consist in the sale or purchase of some product or service through Internet,commonly it has a payment gateway and also has a bunch of dashboards that allow the delivery of the merchandise.To make it work properly we have to have custom dashboards or custom User Interfaces to manage administrative, commercial and logistical procedures.It is also important to keep in mind that we have to deal with the delivery time of the products or services as well as a real-time notification system to avoid delays.
Data Protection
The correct treatment of the data must be ensured and ensured, the informed consent of the users must be obtained and the user must be informed about the rules of how the personal data of its users will be processed. the user of the following:
- The existence of a personal data base.
- Of the purposes pursued with the collection of this data.
- Of the recipients of the information, as well as who may consult it.
- The mandatory or optional nature of their answers to the questions that are asked during the data collection.
- The treatment that will be given to the requested data.
- Of the consequences of refusing to provide the data.
- Of the possibility of exercising the rights that assist you.
- Of the identity and address of the person in charge of the database.
Electronic Commerce and Consumer Protection
Information must be clear, precise, sufficient, accessible, up-to-date and in a language that is easy to understand,everything related to:
- Company information.
- The information of the good or service offered.
- Information about the transaction.
- Information about the price, discounts and taxes.
Product delivery and product return policy
The e-commerce establishment must establish precisely and clearly the delivery conditions of the product, that is, inform the consumer if the delivery of the good is carried out by the company or if it hires a third party for this service, or rather, if it will be the customer who must pick up the product at the trade facilities.
Intellectual Property:
We must ensure the protection of intellectual property, for this reason it is good practice to specify them in the privacy policies and the terms and conditions of the app, as well as try to encrypt or protect sensitive resources or data as much as possible. The most relevant elements that could be protected through Industrial Property laws are:
- The contents of the website: texts, photographs, graphics, music or videos.
- The Databases
- Trade names, logos, product names or the domain of the website itself.
- The design of the Web site, if it has been an exclusive and unique creation for your site, could be protected by copyright.
- The e-commerce platforms or other exclusive functionalities that run and are offered to their users on the Web platform.
Other legal considerations before create an e-commerce
An online business must pay attention to various other legal issues that could affect its profitability if it does not provide the corresponding provisions:
Domain management:
The domain name is the address or URL that the website will have, therefore one of the most important elements, since this will be the way in which users will reach electronic commerce, it is vitally important to take all appropriate security measures. and legal to avoid losing the domain name, either due to an attack by cybercriminals, due to conflicts with the developers of the website or also due to problems of interest between the company’s own partners, since there have been cases in which one of the Partners leave the project and take domain ownership and management with them, causing enormous damage to the company by forcing them to find a new domain name, causing considerable impact to the operation of the business.
The legal contracts with the developers of the platform or the agency that manages the website is very important to avoid mistakes.
Tax obligations
An electronic commerce site pays the same taxes as a traditional business or company, so they must make sure to pay income tax on profits, VAT and other tax charges of a legal entity or natural person that exercises trade.
Rules of conduct for users
If the website is an eMarketplace that brings together sellers and buyers or that manages some kind of community, it is important to have a clear code of conduct with the rules and regulations of the platform, so that users know and are certain of what can be done. or cannot be done on site.
Specific industries
If the company’s activity responds to a specific industry such as finance or health, or its product or service is aimed at minors, it is a priority that they know all the special regulations that apply to these types of industry and ensure that they comply with the provisions of the law to avoid fines or penalties.
Actually exists a bunch of platforms or CMS for e-commerce such as Woocommerce, or something more premiun like Prestashop or Shopify also you can buy your products on e-Bay.If you like something more custom with microfrontends and microservices with modern solutions I can give you something more custom focused in nodejs and React.